Questions clinic owners ask us.

No. We build the membership program and the system around it — offer design, pricing, enrolment process, retention and reporting. Acquisition supports the membership base; it is not the starting point.

It depends on your treatment mix, margins, capacity and how your team operates day to day. That is exactly what the first conversation is for. If the model doesn't fit, we'll say so.

Design and installation typically happen first, then enrolment builds month by month. Timelines vary by clinic, staffing and how quickly the team adopts the enrolment process.

Pricing is set for margin, retention and perceived value against your existing treatment prices — not by copying another clinic's number.

Usually not to start. The enrolment path is designed for the team you already have. Capacity planning is part of the diagnosis phase so the program doesn't outrun your schedule.

Existing patients are often the fastest source of early members, since they already know the clinic and the treatments.

No. Results depend on execution, market conditions, pricing and capacity. We are explicit about that from the first call.

Access to your numbers, a decision-maker who can approve the offer and pricing, and a team willing to run the enrolment process consistently.